"I didn't hear any screams of pain, or get that awful 'dentist smell' when I walked through the door...
Like most people I put off going to the dentist for as long as possible. Usually, until something hurts, or you break a tooth. That sort of thing. But after watching my three year old daughter take two cavity scrapings and some filler in her teeth like a champ, I figured it was my turn to visit the DDS.
From the moment I walked into the open waiting room with a fireplace and TV. going, I knew I would like this place. My wife had been a patient for over a year now, so when she recommended that I go as well, so I figured I'd give it a shot.
The staff upon check-in was very helpful and friendly. They took my insurance information and gave me the new patient paperwork, and was even able to sneak me into a canceled appointment that was just a few hours away.
I went back for my appointment, and started my pre teeth perfection routine of x-rays and the 'tell me what's wrong' session. The exam area was clean and well organized from what I could see. The hygienist even sani-wiped the equipment before and after I used it.
My favorite part of any visit from now on will be the TV that is set up in each exam area. They have full basic cable set up, so you can watch pretty much anything to keep your mind occupied from the procedure you are about to have.
About 5 minutes after my x-rays were done I met with one of the dentists that was on staff. He was very friendly, and thankfully, not too forceful poking and prodding my gums and teeth to find out what treatments I needed.
After he finished the exam, he showed me the x-rays and the areas that needed work on a monitor that sat just under the TV. It was pretty cool to see the full sized images, and not those small x-ray photos that look like a slide show from the 70's.
The dentist thanked me for coming and excused himself to the next patient, while the hygienist went over the costs and details of what the worked would add up to when all said and done. Unfortunately, it added up to a lot, but not to worry, they have a payment plan so I don't have to pay all at once.
I left the exam room to make my future appointments and check out for the day. The receptionist double checked for any cancellations to get me in as soon as they could. Again with the friendliness!
All in all, it took me about 35 minutes from the time I walked in, until the time I walked out. They take most insurances, and they work hard to make sure that the treatments you receive are covered.
I will be going to the Kissimmee Family Dentistry for at least the next two months, and of course every six months after that for cleanings. So in the end, so far so good. I usually hate going to the dentist, but for the first time, I'm actually excited to go back."
- Karl C.